25+ Free Assertiveness Courses & Certification Learn Assertiveness Online 2026 Updated

Bascom Destrehan “Dit” Talley, III is a seasoned educator and consultant with more than four decades of experience in leadership development, executive training, and organizational consulting. Since 1993, he has been an instructor with Graduate School USA, designing and delivering courses in leadership, management, and executive development for federal and international clients. She offers a variety of communications services from dynamic leadership training to community outreach and media placement. Doris McMillon is nationally renowned for her expertise in key message development, media interview training, executive presentation coaching, image branding, and customer service training and facilitation. McMillon has decades of experience in Communications training, reaching and motivating diverse audiences, specifically in the education arena.

This is why training employees, managers, and everyone in general on assertiveness is very important for the benefit of individuals and teams alike. Assertiveness is a great skill to have both in the workplace and in your personal life. For the scenarios, you can use common situations in which a person needs to behave assertively, such as asking for a pay raise or refusing an unreasonable request. Alternatively, if you are training staff who work in customer service, the scenario might involve a difficult customer. Instruct them to visualize everything in detail, including their body language, their inner feelings, seeing the place where they will be in detail, and visualizing the people they will talk to and their reactions.

Through this public speaking training course, you and your employees will turn into better communicators who drive action among an audience, whether in person or online setting. Mandatory Training Group has put together its assertiveness training course Assertiveness and Self-Confidence to help anyone who wants to boost their self-confidence and express themselves confidently but appropriately. This course kicks off by defining what assertiveness and self-confidence each mean, generally and personally.

Alison Free Learning

She specializes in helping leaders navigate new roles, drive enterprise initiatives, and manage high-stakes change. Drawing from her own leadership journey, Amy has worked with organizations and individuals worldwide, tailoring her approach to diverse organizational cultures. She leverages her expertise to teach leadership concepts, integrate diverse teams, and enhance emotional intelligence, fostering improved performance, communication, and accountability. These exercises are great for building self-confidence at work and improving the way in which employees manage challenging conversations.

You can use this to practice your communication skills and gather feedback. The Assertiveness Training Online courses will give you an understanding of the meaning of assertiveness and self-confidence. The online assertiveness training will give you tools that you can positively apply in many areas of your life. The ripple effects of assertiveness extend well beyond interpersonal communications.

This assertiveness training course is divided into four lessons, delivered in a microlearning format for better learning. It’s absolutely free to use for anyone who wants to become a person who is heard, respected, and valued at work. It then helps you build a hierarchy of challenges to help you practice to become more assertive. It provides a worksheet to help you work through the challenges you set for yourself.

The Replace Unhelpful Thoughts for Assertiveness worksheet identifies unhelpful thoughts and considers replacing them with ones more conducive to assertiveness. The Self-Assessment for Assertiveness Self-Discovery worksheet asks a series of questions to get to know yourself and your assertiveness better. The Finding Your Assertiveness Balance worksheet asks you to think about an earlier event and consider how a passive, assertive, and aggressive response would look.

In addition to his teaching career, Dit founded and led Corporate and Government Consulting, a Washington, DC–based firm that specialized in leadership development, team building, strategic planning, and organizational assessments. His work has supported federal agencies, state offices, and private-sector organizations across the United States and internationally. He has coordinated national conferences, authored training manuals and guides, and published on workplace issues such as team building and preventing sexual harassment. Dit holds degrees from the University of the South, St. Paul School of Theology, and Boston University, with advanced studies in social ethics and public policy. She is an instructor at The Graduate School USA in Washington, D.C., where she teaches all levels of government employees how to communicate effectively in their workplace.

How To Perform Assertiveness Training: 6 Exercises

assertiveness online

This is not just a dream or a distant fantasy; it is a reality that awaits you with our transformative Assertiveness Training course. Learn how to embody the behaviors of an assertive leader and put your newfound assertiveness into action. Michele holds a BBA in Personnel Management from the George Washington University, Washington, DC. She has also held several Board of Directors’ positions in many professional associations.

Case Studies Within Self-esteem, Confidence & Assertiveness

This gives you the ability to believe you can change things or make a difference in a situation. The Assertiveness Training Online Certificate Course is delivered 100 percent online 24/7 and only takes 8 hours of study to complete. A pivotal part of your training involves embracing and skillfully handling conflict. We equip you with the art of turning disagreements into collaborative conversations.

Too often, individuals succumb to the pressures of others, whether out of fear of conflict or simply because they lack the skills to express their needs clearly and confidently. If any part of you resonates with these struggles, then stop right here–this course is specifically designed for you, and it holds the key to opening doors you haven’t even dared to knock on yet. Assertiveness involves confidently expressing your needs without aggression, offering a balanced approach to communication. This lesson explores the nuances of assertive behavior, using examples to demystify common misconceptions and promote effective interpersonal skills. As an instructor and facilitator, Robin translates decades of real-world leadership experience into high-impact learning environments.

  • Our alumni consistently commend the expertise of our instructors and the real-world relevance of our programs.
  • In this Skillpath course, you’ll get a fresh take on solving communication problems, so your assertiveness will not result in messed-up interpersonal interactions.
  • It then helps you build a hierarchy of challenges to help you practice to become more assertive.
  • By completing the course, you will have the knowledge and skillset required to develop those feelings of self-confidence and assertiveness confidently and positively.

She’s been with Graduate School USA since 2008, as the program manager for the Executive Leadership Program, as well as an instructor and course content developer for the Center for Leadership and Management. In this module, we will explore key techniques and strategies for building assertiveness in various scenarios, from saying no with confidence to handling aggressive behavior and workplace challenges. Learners will also gain insights into becoming more assertive leaders and expressing themselves effectively, even in challenging situations like dealing with negativity or interacting with a boss. Boundary-setting is a skill that Fanfills proves itself effective in all types of relationships. You can set boundaries in your personal life – family, parents, partner, and friends, and in your professional life – at work, with business partners, or with collaborators.

Choose different courses or the same course for multiple staff members and receive volume discounts at checkout. You can contact our support team, at any time through live chat on our website, or email at , or by calling one of our phone numbers depending on which country you are in. The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want. Courses For Success is a course platform that started in 2008 with 5 courses, since then we have grown to over 10,000 online courses.